Privacy Policy
Last Updated: 11/7/2025
At NailLou Salon ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our salon or use our services.
1. Information We Collect
1.1 Personal Information
When you book an appointment or use our services, we may collect:
- Name and contact information (phone number, email address)
- Appointment history and service preferences
- Payment information (processed securely through our payment processor)
- Health information relevant to our services (allergies, sensitivities)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on our website
- Referring website addresses
2. How We Use Your Information
We use your information to:
- Schedule and manage your appointments
- Provide personalized nail care services
- Process payments
- Send appointment reminders and confirmations
- Communicate about our services, promotions, and updates
- Improve our services and customer experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, appointment scheduling services, and other third-party services that help us operate our business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure storage of physical records
- Encrypted transmission of sensitive data
- Access controls and authentication
- Regular security assessments
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Opt-out of marketing communications
- Object to certain processing of your information
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Marketing Communications
With your consent, we may send you promotional emails about our services, special offers, and updates. You can opt-out of these communications at any time by:
- Clicking the "unsubscribe" link in our emails
- Contacting us directly
- Updating your communication preferences
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
NailLou Salon
Phone: (352) 710-8955
Email: info@naillousalon.com
13. Consent
By using our services and website, you consent to the collection and use of your information as described in this Privacy Policy.